We totally understand wanting to answer things all at once online!

Here’s why we sometimes follow up by phone:

Some studies have very specific details

Clients may ask for very precise information that’s easier to explain or clarify in a quick conversation. A phone call helps us make sure your answers are a perfect fit for what they need.

We want to save you time

Instead of asking you to fill out a long list of questions online that may not apply to you, we can ask just the relevant ones during a short call—and get you matched faster.

It gives us a chance to connect with you directly

Speaking with you helps us better understand your responses, answer any questions you might have, and make the experience more personal.

We always aim to keep things quick and respectful of your time. And if you ever prefer not to take a call, just let us know—we’ll do our best to accommodate your preferences!