COVID-19 Updates

Valued Members of our Community,

There is no higher priority to our entire L&E Research team than the health and well-being of our clients, our teammates, and you, our participants we connect our clients with in order to facilitate great qualitative research. The Coronavirus (COVID-19) is impacting our industry, primarily in the travel restrictions being placed upon the corporations we serve.

As our offices prepare for in-person research,

L&E Research considers the health and safety of its clients, teammates and participants to be of the utmost importance. We also recognize the importance of our client’s work, and the need to have a reliable partner in their qualitative research, ready to adapt and rapidly respond to the ever changing environment we face. In turn…we’re focused on finding more opportunities for our community to engage clients in paid research, including opportunities from home.

Below is our response to COVID-19, and the steps we have taken to ensure our business is ready to respond, to this or any other crisis, that could impact the conduct of your research.

They Include: What To Expect

• Staff, client & participants temperatures will be checked upon arrival. Must not have a temp above the current CDC guidelines to be on site (100.4 F / 38 C temporal). * Staff will wear masks and gloves (when appropriate) during the study.
• In accordance with CDC guidelines, we highly recommend that participants wear masks when entering the facility.
• Doors within the Facility will have foot-operated door openers… * Reception area will include an acrylic divider at the front desk for Client/Participant/Staff safety. * Participants to show ID through the acrylic divider; no physical contact with the staff. Seating area is configured for appropriate Social Distancing. * Bottled water to be provided for participants; no snack items in lobby. * The research room will include tabletop acrylic dividers between participants and clients. * Participants must be willing to remove their masks during study.
• Participants will take any pencils or pens used with them when done. * Physical distancing will occur for groups as well as clients
• Group size will be limited to maintain a safe distance of 6 feet without barriers, and plexiglass (sneeze guards) for closer proximity * Participants are encouraged to do all pre-work before they arrive at the facility * Incentives are virtual – no transferring of materials

Ongoing Housekeeping

• The building housekeeping staff is providing additional cleaning services during the pandemic.
• Monthly atomized disinfecting with aerosol over all surfaces (this disinfecting works continuously between treatments).
• Staff will sanitize between each group with extra time allotted for thorough cleaning of all surfaces.
• Staff to wear masks continuously during the study.
• Staff to wear gloves when appropriate and as needed.
• Staff to maintain continuous cleaning of all areas of facility – Reception area, lobby, doors & doorknobs, table tops, chair handles, counters, kitchen area.

Corona virus information is available through the CDC or World Health Organization and local government health departments and agencies. L&E Research’s leadership team has been monitoring this outbreak, and meets regularly to discuss actions to be taken to ensure the safety of everyone that engages with us. We are constantly monitoring local actions and the impacts on our communities, and how that will impact our clients, our teammates, and you, our database members.

L&E Research is taking extra precautions to ensure we reduce the chance of spreading COVID-19 and other illnesses, and we encourage you to help us by self-identifying to us exposure to the virus, or flu-like symptoms in general, so we can eliminate exposure to our communities (clients, employees and fellow participants). There are still other opportunities to participate in research should you experience these symptoms, as clients regularly conduct research online. If you do not have a webcam, now is a great time to consider one: not only for your own purposes of communication in other ways beyond direct personal contact, but also as a great way to expand the opportunities of participation in our paid research studies. If you elect to purchase one, we hope you will visit your member portal and update your records, so we know you are now eligible to participate in these types of studies.

We thank you for being a member of our database, participating in our studies, and helping us take extra precautions by being a good neighbor and implementing best practices in sanitation and cleanliness (wash those hands regularly!) to reduce the spread of this virus. “This too shall pass” is a well-known refrain that applies to COVID 19 as well: we appreciate your cooperation and look forward to seeing you soon, in-person or online, at one of our upcoming paid research studies!

Warm Regards,

Angela

Angela Steed
Director, Community Engagement

Community Engagement COVID-19 Resources

At L&E we believe in doing the right thing and giving back to our communities. During such an uncommon time we know many of you have questions, need help, and/or are looking to find ways to help. From needing food assistance to providing food assistance, from navigating uncharted waters of the unemployment process to donating homemade face masks to your local medical community, and from homeschooling resources to finding local pet adoption organizations, we would like to help provide information to find what you are looking for.  Please visit your local market page below for a list of resources to help you and help others during this time. Be sure to check back regularly as additional resources may become available each week.